AI Policy

1. Act with Integrity

• We align our AI use with best practice and professional conduct rules that govern our work.
• We are accountable for our use of AI tools, think critically about benefits, risks and whether and how they should be used, and ensure appropriate oversight of AI decision-making.

2. Design for Confidentiality and Privacy

• We implement AI tools in ways that protect confidentiality and privacy.
• We apply enhanced security and checks when AI is used to process Client and personal information.
• We provide Clients and our People with appropriate information about how their information is being used when implementing AI.

3. Use AI Responsibly 

• We respect individuals' rights and the diversity of the Clients and People we serve.
• We carefully consider the impact of our AI use.

4. Build Securely

• We seek to address safety and security risks throughout the AI life cycle.
• We critically assess data and confirm that its use aligns with our policies and guidance.

5. Engage Openly

• We engage openly with our Clients and People regarding our use of AI.
• We proactively contribute to (and carefully consider) thought leadership and tools to help ensure responsible AI.